Posts tagged ‘security’

My Most Difficult Customer Service Problem

The most frequent customer service fail we have in our company is when an employee, thinking they are doing me some kind of favor, go nuts on a customer trying to enforce some trivial rule or trying to collect the last $5 our company might be owed.

It is astronomically hard to train people to use their judgement the same way I would in a customer situation.  This is particularly true when ego gets involved, when the employee feels like they have somehow taken a ego hit, with the customer “winning” and them “losing.”  I once had an employee drive out of the park we were operating and chase a woman down the road over a misunderstanding about whether $5 had been paid correctly.  Incredible.  Unfortunately,  I have found no amount of training can fix judgement this bad, and the only thing I know how to do is fire them as fast as possible so they can’t do any more harm.

I have always supposed this over-zealousness was a general human train, but in certain am-I-crazy moments, I wonder if somehow I am preferentially selecting for this kind of nuttiness.  Apparently not:

A Hawaii couple’s 3-year-old daughter was taken away from them for 18 hours after they were arrested for forgetting to a pay for two $5 sandwiches.

“This is unreal this could happen to a family like ours,” Nicole Leszczynski told Hawaii’s KHON.

The outing-turned-nightmare happened Wednesday while the family was shopping at a local Safeway.

“We walked a long way to the grocery store and I was feeling faint, dizzy, like I needed to eat something so we decided to pick up some sandwiches and eat them while we were shopping,” Leszczynski told the news station.

Leszczynski, who is 30-weeks pregnant, her husband, Marcin, and daughter Zophia bought $50 worth of groceries — but forgot about their two chicken salad sandwiches.

“It was a complete distraction, distracted parent moment,” Leszczynski told KHON.

As the family left, they were stopped by store security, who asked for their receipt.

“I offered to pay, we had the cash. We just bought the groceries,” Leszczynski told the station.

Instead, the expectant mother told KHON that the Safeway manager called police. They were taken to the main Honolulu police station where they were booked for fourth degree theft. Then Zophia was taken into custody by Child Protective Services.

I will say that I think the public agencies we replace in operating these parks are generally worse at this than we are, simply because so many of their employees have law enforcement certifications.  Dealing with customer service issues using law enforcement officers is often a recipe for bad outcomes.

Notes on Government Transparency

Transparency and accountability are always loved by those out of power but seldom by those in power.  Thus we hear a lot about them on the campaign trail, and then suddenly, once folks are in office, silence.  Two examples today.

First, this unbelievably anti-democratic and egregious proposal

A proposed rule to the Freedom of Information Act would allow federal agencies to tell people requesting certain law-enforcement or national security documents that records don’t exist—even when they do.

Under current FOIA practice, the government may withhold information and issue what’s known as a Glomar denial that says it can neither confirm nor deny the existence of records.

The new proposal—part of a lengthy rule revision by the Department of Justice—would direct government agencies to “respond to the request as if the excluded records did not exist.”

The second story is in the same spirit, of using secrecy to avoid scrutiny and accountability

Sometime in 2012, I will begin the ninth year of my life under an FBI gag order, which began when I received what is known as a national security letter at the small Internet service provider I owned. On that day in 2004 (the exact date is redacted from court papers, so I can’t reveal it), an FBI agent came to my office and handed me a letter. It demanded that I turn over information about one of my clients and forbade me from telling “any person” that the government had approached me….

For years, the government implausibly claimed that if I were able to identify myself as the plaintiff in the case, irreparable damage to national security would result. But I did not believe then, nor do I believe now, that the FBI’s gag order was motivated by legitimate national security concerns. It was motivated by a desire to insulate the FBI from public criticism and oversight.

I Do Not Think That Word Means What You Think It Means

I am sympathetic to the OWS hatred for bailouts and crony capitalism, but struggle to understand how they intend to fix the consequences of the exercise of government power in the private world with yet more exercise of government power in the private world.

Apropos of very little, I found this bit from Matt Taibi funny (emphasis added)

1. Break up the monopolies. The so-called “Too Big to Fail” financial companies – now sometimes called by the more accurate term “Systemically Dangerous Institutions” – are a direct threat to national security. They are above the law and above market consequence, making them more dangerous and unaccountable than a thousand mafias combined. There are about 20 such firms in America, and they need to be dismantled

I am pretty sure that, by definition, a single industry cannot have 20 monopolies.

Though I share the same concern, my solution is to just let them fail.  Right now, the cost of capital for these large companies is lower than the cost of capital for smaller companies because, even though many of them have far worse balance sheets than smaller banks, investors feel they have too big to fail protection.  Let a few fail and have the cost of capital shoot up for larger companies and you can be pretty damn sure they market itself will break up these companies.

In some ways it reminds me of the market premium given in the 1960′s to multi-industry conglomerates like ITT.  When the capital markets made their cost of capital low, everyone tried to copy their conglomerate strategies.  When these strategies started failing and companies like RJ Reynolds found their diversification into shipping and shower curtains was a business disaster, capital dried up for these Frankenstein monsters and most of them were broken up.  All without a hint of government intervention, either to save them or kill them.

Its telling that no one on the Left or with OWS who gives this advice for financial institutions takes their own advice with, say, auto companies.  GM should have failed and likely been broken up as well.

With a Wimper

I simply cannot believe that the President of the US just ordered an American citizen killed, without trial or due process, and the country just yawns.  And in some cases, cheered.  Are we really going to make the Fifth Amendment, along with the Fourth, the Ninth, and the Tenth, another “just kidding” passage?  Its amazing that the same kids that marched  against Nixon’s abuse of power have decided this is perfectly OK.

I suppose I expect Republicans to pile on for this kind of security-state garbage, but an awful lot of Democrats are sitting on their hands as well, just because it was their guy in the Oval office pulling the trigger.  Kudos to a few souls on the left like Glenn Greenwald and Kevin Drum who, however subdued in comparison to their reaction had it been Bush, called out their party’s leader for this bit of horror.  Greenwald makes the point to fellow Lefties – how would you feel if Rick Perry or Michelle Bachman had this power?

This latter is a good test I ask folks all the time.  Those who advocate for statist powers generally imagine folks like themselves wielding these powers.  But how realistic is that in a Democracy where power shifts every 8-10 years or so?  I ask folks all the time to picture their worst political enemy, and then imagine that person with the power they advocate.

Green Industrial Policy Fail

This is like the third one in just a few weeks:

Solyndra, a major manufacturer of solar technology in Fremont, has shut its doors, according to employees at the campus.

“I was told by a security guard to get my [stuff] and leave,” one employee said. The company employs a little more than 1,000 employees worldwide, according to its website….

Solyndra was touted by the Obama administration as a prime example of how green technology could deliver jobs. The President visited the facility in May of last year and said  “it is just a testament to American ingenuity and dynamism and the fact that we continue to have the best universities in the world, the best technology in the world, and most importantly the best workers in the world. And you guys all represent that. “

The federal government offered $535 million in low cost loan guarantees from the Department of Energy. NBC Bay Area has contacted the White House asking for a statement.

Beyond the whole green jobs boondoggle, trying to compete at low-cost manufacturing of a commodity product in California of all places is simply insane.

 

Silly Economic Plans

Via Kevin Drum, from Dylan Matthews

Second, the president should do more to help the American worker. He should establish a jobs program. Do the simple math: We are spending more than $110 billion annually in Afghanistan. Stop it. Or scale it back to the sort of covert operations and drone war that is warranted. Savings? Perhaps about $100 billion—per year. Use that money to create up to 5 million jobs at $20,000 each….Just as FDR did during the Great Depression, put these Americans to work in states, counties, schools, parks.

Even Drum considers this unrealistic, though for the wrong reasons (i.e. the evil Republicans in the House would never let us do it).  I have a series of thoughts on this

  1. FDR had low paying jobs programs in part because this was the only form of relief — there was not welfare or food stamps or medicaid or unemployment or EITC or social security.  A $20,000 dig-a-hole-and-then-fill-it-in government make-work job would likely just displace about the same amount of other government transfer payments.  I can’t see this doing squat.
  2. We are really going to kick-start the consumer market with $20,000 jobs?
  3. The Left needs to get its story straight on the stimulative effects of wars.  Democrats blame Bush for the current economy in large part because of his wars, and the author here implies that moving spending out of wars would be a net plus.  But Keynesians believe WWII ended the Great Depression and Krugman wrote just the other day that what we really need is a war with space aliens (I kid you not) to end the Great Recession.  So which is it?

By the way, I think wars are a total economic waste and drag on the nation.  Dedicating scarce resources to blowing stuff up is the worst possible use of capital.  However, diverting this into politically correct, politician-selected make-work projects is not really a lot better.

Adverse Selection

From Radley Balko, this is just staggering:

Federal employees’ job security is so great that workers in many agencies are more likely to die of natural causes than get laid off or fired, a USA TODAY analysis finds.

Death — rather than poor performance, misconduct or layoffs — is the primary threat to job security at the Environmental Protection Agency, the Small Business Administration, the Department of Housing and Urban Development, the Office of Management and Budget and a dozen other federal operations.

The federal government fired 0.55% of its workers in the budget year that ended Sept. 30 — 11,668 employees in its 2.1 million workforce. Research shows that the private sector fires about 3% of workers annually for poor performance . . .

The 1,800-employee Federal Communications Commission and the 1,200-employee Federal Trade Commission didn’t lay off or fire a single employee last year. The SBA had no layoffs, six firings and 17 deaths in its 4,000-employee workforce.

When job security is at a premium, the federal government remains the place to work for those who want to avoid losing a job. The job security rate for all federal workers was 99.43% last year and nearly 100% for those on the job more than a few years . . .

White-collar federal workers have almost total job security after a few years on the job. Last year, the government fired none of its 3,000 meteorologists, 2,500 health insurance administrators, 1,000 optometrists, 800 historians or 500 industrial property managers.

The nearly half-million federal employees earning $100,000 or more enjoyed a 99.82% job security rate in 2010. Only 27 of 35,000 federal attorneys were fired last year. None was laid off.

Forgetting for a minute the adverse selection and incentive problems from preferentially attracting folks who want to work in an environment without any accountability for performance, how can an institution that is running $1 trillion over budget not have any layoff either?

Amazing Regulatory Over-Reach

I want bother to except this, you really need to see the post in its entirety.  Popehat looks at 98 pages of Colorado state regulations on day care centers.  The breadth and depth of the regulations, down to exactly how many of what type blocks kids should have to play with, is just amazing.

This is job security for life for a bunch of bureaucrats.  If we require all this stuff, we need regular reporting don’t we, on compliance.  And inspections. And a detailed licensing and application process.  And ten years from now, when all the day care centers are closed or cost too much, we will need extensive government programs to provide subsidized day care.

Obamacare: Worse Every Time I Learn Something New About It

I am really sorry I read George Will’s column this morning.  It is to depressing for works.   He discusses how Congress has, to my eye, un-Constitutionally delegated legislative power to the IPAB, an unaccountable organization that can basically write any law it wants regarding health care as long as it nominally can be justified as affecting costs (the only power Congress has is to vote such laws down, and it can only do so if it substitutes laws with equivalent cost savings).

Just to give one a flavor of just how undemocratic the folks were who crafted Obamacare, check this provision out:

Any resolution to abolish the IPAB must pass both houses of Congress. And no such resolution can be introduced before 2017 or after Feb. 1, 2017, and must be enacted by Aug. 15 of that year. And if passed, it cannot take effect until 2020. Defenders of all this audaciously call it a “fast track” process for considering termination of IPAB. It is, however, transparently designed to permanently entrench IPAB — never mind the principle that one Congress cannot by statute bind another Congress from altering that statute.

So, for the rest of eternity, there is theoretically only a single 31-day window six years hence when this board can be abolished.  Of course, I am not sure future Congresses can be bound in this way, but it shows you the heart of a dictator possessed by the folks who wrote this law.

By the way, not always a big fan of Justice Scalia, but there is little doubt he is smart and this dissent written 12 years ago certainly was prescient

“I anticipate that Congress will find delegation of its lawmaking powers much more attractive in the future. . . . I foresee all manner of ‘expert’ bodies, insulated from the political process, to which Congress will delegate various portions of its lawmaking responsibility. How tempting to create an expert Medical Commission . . . to dispose of such thorny, ‘no-win’ political issues as the withholding of life-support systems in federally funded hospitals.”

Postscript: Could the IPAB pass nanny-type rules under the justification they could reduce health care expenditures?  For example, what if the IPAB said that mandatory motorcycle helmets would reduce doctor spending, would that automatically become law?  How about limits on salt or fatty foods?  Many current dystopic novels begin with growth in government power, sometimes of one agency, due to security fears over terrorism (e.g, the movie V).  I bet I could write a good one with the core being the IPAB.

Prior Restraint

National security letters strike me as one of the worst Constitutional abuses to come out of the last 10 years, which is saying a lot given the post-9/11 theories of executive authority from torture to indefinite detention to even ordering people killed.

The national security letters deserve particular scrutiny because they evade the Fourth Amendment while building in a prior restraint on speech that prevents recipients from challenging the letters or even complaining about them.  This is self-sustaining policy — ie policy that prevents the dissemination of information that might prove it is a threat or a failure — at its worst.

The Justice Department’s inspector general revealed on March 9 that the FBI has been systematically abusing one of the most controversial provisions of the USA Patriot Act: the expanded power to issue “national security letters.” It no doubt surprised most Americans to learn that between 2003 and 2005 the FBI issued more than 140,000 specific demands under this provision — demands issued without a showing of probable cause or prior judicial approval — to obtain potentially sensitive information about U.S. citizens and residents. It did not, however, come as any surprise to me.

Three years ago, I received a national security letter (NSL) in my capacity as the president of a small Internet access and consulting business. The letter ordered me to provide sensitive information about one of my clients. There was no indication that a judge had reviewed or approved the letter, and it turned out that none had. The letter came with a gag provision that prohibited me from telling anyone, including my client, that the FBI was seeking this information. Based on the context of the demand — a context that the FBI still won’t let me discuss publicly — I suspected that the FBI was abusing its power and that the letter sought information to which the FBI was not entitled.

Anyone want to bet how many of these things really are national security related, and how many are related to other investigations (particularly drugs)?

There are zillions of people involved in these major investigations.  There is no good argument against adding one more who is in on the secret – ie a judge – and a lot of reasons to do so.

The Perfect Story Will Combine Joe Arpaio and Sex with Dogs

This soooo reminds me of Dave Barry’s Interview years ago with reason.

​The Maricopa County Sheriff’s Office busted two guys – one of whom was an elementary school music teacher — last month who allegedly used Craigslist to try and have sex with a dog, and the sheriff seems to think it’s becoming a trend — despite it only happening once.

Sheriff Joe Arpaio earlier this week wrote a letter to Craigslist CEO Jim Buckmaster alerting him of his office’s findings and advising him to re-examine security policies on the website to make sure people don’t use it to coordinate sex with animals — again, despite it only happening one time that the sheriff knows about.

Here is the quote from Barry’s interview: And here is my post on it

John wrote about it and he got into the usual thing where he immediately got to the question of whether or not you can have sex with dogs. The argument was that if it wasn’t illegal to have sex with dogs, naturally people would have sex with dogs. That argument always sets my teeth right on edge….

I got a few letters, mostly pretty nice. One or two letters saying, “Here’s why it wouldn’t work to be a libertarian, because people will have sex with dogs.” Arguments like, “Nobody would educate the kids.” People say, “Of course you have to have public education because otherwise nobody would send their kids to school.” And you’d have to say, “Would you not send your kids to school? Would you not educate them?” “Well, no. I would. But all those other people would be having sex with dogs.”

LOLing

I have to agree with Glen Reynolds that this is an awesome quote, from  a member of the teacher’s union in Denver:

That’s your problem. You’re an entrepreneur, so you don’t work. You don’t know what work is until you get into an educational area.

Yep, some day I will have to stop loafing around and take on a brutal assistant principal job somewhere.  All I have to worry about is that every dollar I own (and more) is invested in my business and could disappear at any time if I make a mistake.  Thank God I don’t have to sit around all day worrying whether the doctor that hands out no-questions-asked disability rulings will still be practicing when I am 45 and ready to retire.

I call this the “Dallas / Dynasty” perception of business, that businessmen just grab a phone call or two, go to a power lunch, and then head home to the mansion.

Update: Apparently this is a common misconception about entrepeneurs

The average number of working hours per week of a successful starting entrepreneur is seventy. This catches the typical American dreamer by surprise.

The teacher day:

Nor do teachers spend all of their time at school in the classroom. In fact, teachers spend fewer hours actually instructing students than many recognize. Stanford’s Terry Moe worked with data straight from the nation’s largest teacher union’s own data – and found that the average teacher in a department setting (that is, where students have different teachers for different subjects) was in the classroom for fewer than 3.9 hours out of the 7.3 hours at school each day.

With several hours set aside at school for course-planning and grading, it strains plausibility that on average teachers must spend more hours working at home than do other professionals.

Not to mention, of course, summer vacation, Christmas break, spring break, fall break…. Oh, and the fact that they have lifetime job security because in public schools they can’t be fired for even the most egregious incompetance

Tucson Shooting Prediction

Here is the next bit of news I bet we will hear:  One of the victims or his/her families will sue Safeway, whose only involvement in the crime was that it had offered the parking lot as a location for Ms. Giffords constituent meeting.  Increasingly, though, the tort system is not about justice, but about finding deep pockets somehow tangentially connected to a tragedy.  I will bet that some lawyer right now is crafting a suit based on Safeway’s inadequate security, poor judgement in allowing the meeting on their property, failure to warn customers of the potential dangers of attending such a political meeting, etc. etc.

Missing the Point

One aspect of the TSA debate I find hilarious as a libertarian is that we get to see yet another example of partisans switching sides on an issues based on whose team is in the White House.  Since when have Republicans had this deeply held concern about liberty and privacy vs. security against terrorism.  And now leftie Kevin Drum steps up to say that all the extract screening makes sense (to my college roommate Brink Lindsey:  Sorry, but the whole liberaltarian thing is a myth.  When in power, they seem to act just as authoritarian on social and civil rights issues as Conservatives).

Anyway, Drum is certainly not full-bore backing the TSA, but he does write

I hate the TSA screening process. Everyone hates the TSA screening process. You’d be crazy not to. It’s intrusive, annoying, and time-wasting. It treats us all like common criminals even though most of us are just ordinary schlubs trying to get on a plane and go somewhere.

But guess what? The fact that you personally are annoyed — you! an educated white-collar professional! — doesn’t mean that the process is idiotic. I’ve heard it called “security theater” so many times I’d be rich if I had a nickel for each time it popped up in my browser, but although the anti-TSA rants are often cathartic and amusing, they’ve never made much sense to me. All the crap that TSA goes through actually seems pretty clearly directed at improving the security of air travel.

The point is not, as implied by Drum, that current TSA screening isn’t protection against certain types of threats. Let’s be generous and assume that the TSA’s screening, generally concocted in a barn-door approach after someone tries a particular approach, is effective at catching the threats it is designed to catch.

The point is that nearly anyone with a room temperature IQ can think of 20 ways to attack an airplane that is not covered by the screening. If there are, say, a hundred imaginable threats, how much privacy do you want to give up to protect yourself from 35 of them?

For example, you know what is in the cargo hold below your seat? The US Mail. You know how much screening is performed on the US Mail? Zero. How hard would it be to wire up a package with a bomb and an altimeter, or perhaps just a noise sensor, and send it off airmail.  They screen the crap out of your bags and body and then throw them on the plane right next to a bunch of anonymous, unscrutinized cargo.  And that is just one example.

Nobody Likes Having Competitors, but Only the State Can Ban Them

Private companies often come running to the government to protect themselves from competition.  Sometimes they are successful, and get government licensing and certification requirements that help create barriers to entry that protect incumbents  (if incumbents are lucky, they will actually get to control the licensing and certification board and testing process).

But whether or note private companies have the political muscle to get this kind of protection, the government almost always protects itself whenever it embarks on any sort of quasi-commercial enterprise.  The ban on first class mail delivery competition is one example (as an aside, when email began making an end run around this ban, the USPS actually made a [fortunately failed] play to be the monopoly email provider).  In Denver, there was a story a while back that after they built a new toll road, they added traffic lights and lowered the speed limit on a parallel free road to drive more people to the toll road.

Carpe Diem brings another example:

“When the old arena for the Orlando Magic opened 21 years ago, it was common for Parramore neighborhood residents who lived nearby to charge Magic fans and concert-goers to park on their property. But five weeks ago, the Orlando City Council approved standards that will likely keep most Parramore homeowners from profiting on parking near the Orlando Magic’s new $480 million Amway Center (pictured above).

Among other things, property owners must pay a $275 application fee and provide a business tax receipt. Lots must have an attendant, signs, proper lighting and a paved, gravel or grass surface free of potholes or ruts. City officials also recommend hiring security. Even when all those requirements are met, temporary parking lots are allowed only during an event expected to draw at least 5,000 attendees. So far, five applications have been approved, but all are for large properties such as churches, not homeowners.

The city, meanwhile, has doubled its event-parking rate to $20 at the two garages closest to the Amway Center; elsewhere, event parking at city garages and lots is $10.”

The last sentence explains the first two. They are trying to charge an above market price for parking, so must constrain supply to avoid being undercut.

What Kind of Freaking Lawyer is This Lady?

Everyone seems to know who Gloria Allred is, though I have never heard of her.  Apparently she is opposed to Meg Whitman getting elected (I am not even sure – is Whitman running for Senator or Governor?).  But her approach is weird.  She attacks Whitman for not identifying and firing an illegal immigrant fast enough.  There is no way for this accusation to be true given the timeline Allred outlines unless Ms. Whitman’s illegal immigrant maid at some point farbricated or falsified documents.  In specific, Allred is claiming Whitman did not act fast enough when the Feds sent her a letter saying there was a problem with her maid’s social security number.  Implicit in all this is that Whitman’s maid must have fabricated documentation and as a minimum provided a false or stolen social security number.

OK, all normal team pepsi – team coke political BS, except for this:  Whitman’s maid is Allred’s legal client.  Allred, in order to publicly score points on Whitman, is hanging her own client out to dry by as much as admitting her client engaged in identity theft.  The maid’s lawyer is complaining that her client was not fired fast enough.  Unbelievable.  Is this the true state of legal ethics today?  And not a mention of this obvious ethical issue in the AP story.

A HUGE Government Benefit

I had not realized that some Federal employees did not have to participate in Social Security.  Intriguingly, this fact was raised by people who were defending government pay as not being excessive — they said something like, “well, some workers don’t even get Social Security.”  Via Bryan Caplan

Some government employees don’t participate in Social Security. How does that change the benefits picture?

[T]hat’s irrelevant because they’re neither paying nor receiving benefits. If you follow Social Security, you know it pays a low rate of return… [N]ot to participate in Social Security is actually a benefit, because they’re keeping more.

I agree. Not participating in Social Security is a huge benefit.  The implicit return on “premiums” paid by you and your employer is typically below zero.  In other words, if you took your social security taxes and stuffed them in a mattress, you would get a better return.  As I wrote in the link above

as a retirement program, [social security] is a really, really big RIPOFF.  Ever worker in this country is being raped by this retirement plan.  In fact, it is the worst retirement program in the whole country:

  • As we see above, it pays a negative rate of return
  • It is not optional – you go to prison if you choose not to participate
  • Unlike a private annuity contract, the government can rewrite your benefits level any time, and you have to take it.  In fact, my statement says “Your estimated benefits are based on current law.  Congress has made changes to the law in the past and can do so at any time.  The law governing benefit amounts may change because, by 2040, the payroll taxes collected will be enough to pay only about 74 percent of scheduled benefits.”
  • There are no assets backing this annuity!!  An insurance company that wrote annuities without any invested assets backing them would be thrown in jail faster than Jeff Skilling.  The government has been doing it for decades.

One (Of Many) Problems with the TSA

One substantial problem with the TSA that is seldom discussed is that in the switch from using private security to government agents to screen passengers, there was always going to be a temptation by the Feds to expand the airport screening from narrowly a search for weapons that might endanger an airplane to a catch-all crime search point.  Here is an example of the latter:

That same screener started emptying her wallet. “He was taking out the receipts and looking at them,” she said.

“I understand that TSA is tasked with strengthening national security but [it] surely does not need to know what I purchased at Kohl’s or Wal-Mart,” she wrote in her complaint, which she sent me last week.

She says she asked what he was looking for and he replied, “Razor blades.” She wondered, “Wouldn’t that have shown up on the metal detector?”

In a side pocket she had tucked a deposit slip and seven checks made out to her and her husband, worth about $8,000.

Her thought: “Oh, my God, this is none of his business.”

Two Philadelphia police officers joined at least four TSA officers who had gathered around her. After conferring with the TSA screeners, one of the Philadelphia officers told her he was there because her checks were numbered sequentially, which she says they were not.

“It’s an indication you’ve embezzled these checks,” she says the police officer told her. He also told her she appeared nervous. She hadn’t before that moment, she says.

She protested when the officer started to walk away with the checks. “That’s my money,” she remembers saying. The officer’s reply? “It’s not your money.”

At this point she told the officers that she had a good explanation for the checks, but questioned whether she had to tell them.

“The police officer said if you don’t tell me, you can tell the D.A.”

“Green Jobs” Are Starting To Sound a Lot Like Those Jobs At The Museum of Science and Trucking on the Sopranos

Via Christopher Horner:

Spain’s Dr. Gabriel Calzada — the author of a damning study concluding that Spain’s “green jobs” energy program has been a catastrophic economic failure — was mailed a dismantled bomb on Tuesday by solar energy company Thermotechnic.

Says Calzada:

Before opening it, I called [Thermotechnic] to know what was inside … they answered, it was their answer to my energy pieces.

Dr. Calzada contacted a terrorism expert to handle the package. The expert first performed a scan of the package, then opened it in front of a journalist, Dr. Calzada, and a private security expert.

The terrorism consultant said he had seen this before:

This time you receive unconnected pieces. Next time it can explode in your hands.

Dr. Calzada added:

[The terrorism expert] told me that this was a warning.

The bomb threat is just the latest intimidation Dr. Calzada has faced since releasing his report and following up with articles in Expansion (a Spanish paper similar to the Financial Times). A minister from Spain’s Socialist government called the rector of King Juan Carlos University — Dr. Calzada’s employer — seeking Calzada’s ouster. Calzada was not fired, but he was stripped of half of his classes at the university. The school then dropped its accreditation of a summer university program with which Calzada’s think tank — Instituto Juan de Mariana — was associated.

Additionally, the head of Spain’s renewable energy association and the head of its communist trade union wrote opinion pieces in top Spanish newspapers accusing Calzada of being “unpatriotic” — they did not charge him with being incorrect, but of undermining Spain by daring to write the report.

See? We Are Securing the Border

Wow, I am sure those in Arizona who are clambering for more border support from President Obama will back off now that they hear this:

U.S. Customs and Border Protection spokesman Rob Daniels says officers at the Douglas port of entry stopped a tractor-trailer coming from Mexico for further inspection on Friday.

Officers found the tractor-trailer was loaded with papier-mache items, including 108 piñatas in the likeness of Disney characters on their way to Thornton, Colo.

Officers seized the shipment for violation of intellectual property rights.

You will be happy that national security has been protected

Assistant port Director Eli Villareal says the piñatas may seem innocent, but shipments of illegal merchandise on a national scale can undermine the U.S. economy and “is a vital element in national security.

Great Moments in Government Process Innovation

I have noticed recently that the TSA has created split lines at many airport security screening posts – one for experienced travelers and one for “casual” travelers – i.e. noobs.

I have no problem with the basic idea.  Long ago I began advocating special lines for public electronic devices (airport boarding pass machines, supermarket self-checkout, ATM’s) for people with IQ’s over 90 because I always seemed to get behind the person who had never even seen a keyboard in their life.

But the actual execution of this concept in airports is laughable.  In the last 4 airports I have been in, the split between passengers who know what they are doing and those who don’t is only through the screener who checks ID.  Even the lamest travel noobs are generally able to cough up an ID and boarding pass without too much trouble (though I will say I always seem to get behind the guy traveling on some bizarre 1930′s-era League of Nations passport that seems to take forever to process).  However, after this ID screening the two lines come back together and everyone is mixed again.  Just in time to hit the x-ray screening station, where inexperienced travelers can hold up the line for hours.

Germany’s Ban on Short-Selling

It is pretty much a law of nature that issuers of securities hate short-selling.  They have tried for years to paint it as somehow unethical or at least unseemly, though it has always befuddled me as to why short-selling is any different than taking a long position on a security.  In both cases one is making a bet on future prices of the underlying asset, the only difference is in the direction.

But issuers of securities, whether they be corporate equities or government bonds, generally have strong personal incentives to see asset prices go up, or at least remain flat.  No CEO thinks short-selling is justified, but in fact the ability to sell short is critical to having quality pricing signals (see below for a discussion of how short-selling helps limit bubbles).

Of course, Corporate CEO’s may gripe about short sellers, but they basically have to just live with them.  But governments are different.  They can actually ban what they don’t like and have done so now in Germany.  What’s next, a law saying that once you have bought a government security you are never allowed to sell it?

Postscript: Here is an example of how short selling reduces volatility.  First, some background

Chester Spatt, who was chief economist at the U.S. Securities and Exchange Commission from 2004 to 2007, said that Germany’s short-selling ban would probably end up causing more market turbulence and not less.

“Like many types of well-intentioned regulation, this is likely to misfire,” he said in an interview. “During our financial crisis in 2008, there was a ban on short-sales for about three weeks …. That ban was very counterproductive. It didn’t help stabilize asset prices at all.”

Here is an example of why this happens, as I discussed in an earlier post during that temporary US ban:

At the start of the bubble, a particular asset (be it an equity or a commodity like oil) is owned by a mix of people who have different expectations about future price movements.  For whatever reasons, in a bubble, a subset of the market develops rapidly rising expectations about the value of the asset.  They start buying the asset, and the price starts rising.  As the price rises, and these bulls buy in, folks who owned the asset previously and are less bullish about the future will sell to the new buyers.  The very fact of the rising price of the asset from this buying reinforces the bulls’ feeling that the sky is the limit for prices, and bulls buy in even more.

Let’s fast forward to a point where the price has risen to some stratospheric levels vs. the previous pricing as well as historical norms or ratios.  The ownership base for the asset is now disproportionately made up of those sky-is-the-limit bulls, while everyone who thought these guys were overly optimistic and a bit wonky have sold out. 99.9% of the world now thinks the asset is grossly overvalued.  But how does it come to earth?  After all, the only way the price can drop is if some owners sell [remember, we are discussing a world where naked shorting is banned], and all the owners are super-bulls who are unlikely to do so.  As a result, the bubble might continue and grow long after most of the world has seen the insanity of it.

Thus, we have short-selling.  Short-selling allows the other 99.9% who are not owners to sell part of the asset anyway, casting their financial vote for the value of the company.  Short-selling shortens bubbles, hastens the reckoning, and in the process generally reduces the wreckage on the back end.

Without short-selling, the only folks involved in the price-discovery process are those who have self-selected as being more bullish than average.  Short-selling vastly broadens the number of people, and thus the perspectives and information, involved in the pricing process.

I think “cargo cult” is a great moniker for this kind of regulation.  The price of European bonds are declining as lots of people sell?  Then lets ban selling, that will take care of the problem.   Just ignore that large government deficit behind the curtain.

Overzealous Prosecution

It sure looks like the Feds are bending over backwards to make sure R. Allen Stanford, accused of massive investment fraud, is not allowed to defend himself.  The Feds are running the whole playbook at him, from onerous pre-trial detention requirements to asset forfeiture (the latter to the point that the Feds are working to make sure the insurance policy he had to pay for his defense in such actions is not allowed to pay him.)  I understand that a guy who has substantial interest in offshore banking centers might be a flight risk, but this is absurd:

Mr. Stanford has been incarcerated since June 18, 2009 and was moved to the [Federal Detention Center] on September 29, 2009. Immediately upon his arrival at the FDC, he underwent general anesthesia surgery due to injuries that were inflicted upon him at the Joe Corley Detention Facility. He was then immediately taken from surgery and placed in the Maximum Security Section — known as the “Special Housing Unit” (SHU) — in a 7′ x 6 1/2′ solitary cell. He was kept there, 24 hours a day, unless visited by his lawyers. No other visitors were permitted, nor was he permitted to make or receive telephone calls. He had virtually no contact with other human beings, except for guards or his lawyers.

When he was taken from his cell, even for legal visits, he was forced to put his hands behind his back and place them through a small opening in the door. He then was handcuffed, with his arms behind his back, and removed from his cell. After being searched, he was escorted to the attorney visiting room down the hall from his cell; he was placed in the room and then the guards locked the heavy steel door. He was required, again, to back up to the door and place his shackled hands through the opening, so that the handcuffs could be removed. At the conclusion of his legal visits, he was handcuffed through the steel door, again, and then taken to a different cell where he was once again required to back up to the cell door to have his handcuffs removed and then forced to remove all of his clothing. Once he was nude, the guards then conducted a complete, external and internal search of his body, including his anus and genitalia. He was then shackled and returned to his cell. In his cell there was neither a television nor a radio and only minimal reading material  was made available to him. He remained there in complete solitude and isolation until the next time his lawyers returned for a visit.

In short, Mr. Stanford was confined under the same maximum security conditions as a convicted death row prisoner, even though the allegations against him are for white collar, non-violent offenses. He is certainly not viewed as someone who poses a threat to other persons or the community, nevertheless, he has been deprived of human contact, communication with family and friends, and was incarcerated under conditions reserved for the most violent of convicted criminals. Officials at the FDC informed counsel that this was for Mr. Stanford’s “own protection” and to minimize their liability.  .  .  .

Remember, he has not been convicted — this is pre-trial detention.  The sole goal, legally, is supposed to be to keep him from fleeing before his trial.

I am sensitive to this from my climate work.  My gut feel is that people who are truly confident in their case do not work overtime to make sure their opposition is not allowed to make their case.

The Most Outlandish Historical Revisionism I Have Ever Seen

First, the background.  Veronique de Rugy writes something that is undeniably true, though the Left has played semantic games with words like “trust fund” and “lockbox” for years to try to “shelter” the public from this reality:

In practice, [] the trust fund and interest payments it receives are simply accounting fiction. For years, the federal government has been borrowing the Social Security Trust Fund assets for its daily spending. The fund has nothing left in it except IOUs from the federal government. In fact, even the interest is paid in IOUs.

Hence, the only way Social Security will not go into the red this year and in future years is if the federal government pays back Social Security. But since the money has long ago been consumed, it must borrow money from the public or raise taxes to pay its Social Security debts.

In response, Kevin Drum whips out this absolutely stunning statement:

Back in 1983, we made a deal. The deal was this: for 30 years poor people would overpay their taxes, building up the trust fund and helping lower the taxes of the rich. For the next 30 years, rich people would overpay their taxes, drawing down the trust fund and helping lower the taxes of the poor.1

Well, the first 30 years are about up. And now the rich are complaining about the deal that Alan Greenspan cut back in 1983. As it happens, I agree that it was a bad deal. If it were up to me, I’d fund Social Security out of current taxes and leave it at that. But it doesn’t matter. Once the deal is made, you can’t stop halfway through and toss it out. The rich got their subsidy for 30 years, and soon it’s going to be time to raise their taxes and use it to subsidize the poor. Any other option would be an unconscionable fraud.

I really had a WTF moment when reading this.  Its hard to know where to start, so here are some reactions in semi-random order:

  • For those of you over 40, do you remember such a deal?  No, you don’t, because there never was one.  What happened was that Congress decided to sweep the Social Security surplus into the deficit calculation in order to disguise the magnitude of unsustainable spending, to help prevent the kind of electoral backlash we may well see later this year.  This is Soviet-style history making.
  • Here is a thought problem: Picture Tip O’Neil, Speaker of the Democrat dominated House of Representatives at the time, publicly signing on to a deal that the poor would pay higher taxes for 30 years to give the rich a tax break.  It is a total joke to even consider.   The absurdity of such a notion is mind-boggling.
  • It took me a while to parse this and figure out what he was even talking about.   For example, there was never a tax increase to the poor during the 1980′s, so what does he mean that the poor would pay more for 30 years?  The only way this can even be the correct view of the world is if one makes two assumptions:
      1. Everything Congress chooses to spend money on is perfectly, morally justifiable and therefore spending levels are a fact of nature beyond our ability to challenge or question
      2. Rich people have the moral obligation to pay for all incremental government programs, and all budget gaps will be closed by new taxes on rich people.  Taxes on rich people, as a corollary, are never too high.

      Given these assumptions, then the “Deal” sort of kind of makes sense.  By the progressive “logic” of these two assumptions, social security taxes in an alternate world would have been reduced during the surplus and the general budget deficit would have been filled not with social security surpluses but higher taxes on the rich.

      • The previous logic depends on treating social security taxes as unfairly regressive taxes as part of an income transfer / welfare program.  If you treat them as premiums in an insurance program, the retroactive logic trying to cast this as a “deal” in 1983 doesn’t work.  Interestingly, many on the left in other forums have argued against calling social security taxes anything but insurance premiums, including….Kevin Drum

      The men in my family of my father’s generation returned home after serving their country and got jobs in the local steel mills, as had their fathers and their grandfathers. In exchange for their brawn, sweat, and expertise, the steel mills promised these men certain benefits. In exchange for Social Security taxes withheld from their already modest paychecks, the government promised these men certain benefits as well.

      ….These were church-attending, flag-waving, football-loving, honest family men. They are rightfully proud of providing homes and educations for their children and instilling the sorts of values and manners that serve them well as adults. And if I have to move heaven and earth, now that they’ve retired, the Republican party is NOT going to redefine them as welfare recipients.

      • Note by the way, that if this really is an insurance program, any private insurer or private pension fund managers in America would be in jail had they done what our trustworthy federal government did.  In effect, they spent other people’s pension money on current operations.

      If we want to describe the last 30 year history of Social Security surpluses as a deal, here is what the actual deal was without ex post facto varnish:  Congress in the eighties said that they were going to spend that surplus money now to get themselves re-elected, and some other Congress 30 years hence would have to figure out how to deal with the bare cupboard.   That was the deal.  It was a simple screw you to future generations.

      Drum, given his progressive assumptions, fantasizes a deal based on his assumption that the only way to fill in the hole is with higher taxes on the rich, because his mind is incapable of wrapping itself around any other alternatives (see the two assumptions above).

      But it is worth noting that the surplus was in the main handed away by the Democrats to the poor and middle class through new entitlement spending.  Its hard to figure how a series of actions that took seniors pensions and frittered it away in a variety of programs that at best helped the poor and in reality probably helped no one but government bureaucrats somehow obligates the rich to pay 30 years of new taxes to clean the whole mess up.

      Friday Funny, Two Days Late

      I make fun of homeopathy from time to time here, so I thought this was hilarious, via Megan McArdle.

      Homeopathic bombs are comprised of 99.9% water but contain the merest trace element of explosive. The solution is then repeatedly diluted so as to leave only the memory of the explosive in the water molecules. According to the laws of homeopathy, the more that the water is diluted, the more powerful the bomb becomes.

      ‘It was only a matter of time before these people got hold of the material that they needed to make these bombs,’ said former UN weapons inspector, Hans Blix, ‘The world is a much more dangerous place with the advent of these Weapons of Mass Dilution.’

      ‘A homeopathic attack could bring entire cities to a standstill,’ said BBC Security Correspondent, Frank Gardner, ‘Large numbers of people could easily become convinced that they have been killed and hospitals would be unable to cope with the massive influx of the ‘walking suggestible’.’

      The severity of the situation has already resulted in the New Age terror threat level being raised from ‘lilac’ to the more worrisome ‘purple’ aura. Meanwhile, new security measures at airports require that all water bottles be scanned to ensure that they are not being used to smuggle the memory of an explosion on board a plane.

      Speaking of making fun of homeopathy, I saw Penn and Teller in Phoenix on Friday.  Very enjoyable show.   I have a sense their Vegas show is more “adult,” but their road show was appropriate for the whole family (unless you are really uptight and/or politically correct).