I had a surprisingly angry email about some web site issues here, but it did get me off my butt to fix things.
1. The email address was broken yet again at the link. I fixed that.
2. When I bring in blocks of quotes text from other sites, the smart quotes break and end up with things like â€™ instead of a single quote. This obviously makes the text astronomically hard to read, so I have fixed it in all the archives and will work to make sure it is turned off in the future, though that is a surprisingly rich tech support discussion area on WordPress.